FAQs

Yes, for a limited time only, we are offering FREE shipping on all orders! And will only take a quick 5-10 Bussines days!

Don't miss out on this deal.

If you need to return it we happily accept returns!

1. 💻 Connect your Treasured Memory Frame™ to your Windows/Mac Laptop via the provided USB cable.(Please ensure that the USB is connected firmly)

2. 📁 Once the USB is connected to your laptop, a driver folder will appear on your desktop.(You can load up to 1GB of videos or photos).Load multiple files to play them in sequence. If you load only one file, it will be played in a continuous loop.

3. ⏏️ Drag and drop video files to video folder or if you'd like to add photos add them to the photo folder.(Please make sure that your video/image file resolution is 480*854px for 5" and 600*1024px for 7" frames, and in one of these formats: MP4, AVI, MKV, JPG, BMP, PNG)🌟 Once you've successfully uploaded the files, now you can disconnect the frame from your computer and endlessly replay your lovely memories!(You can of course swap out your videos endlessly by deleting old ones and adding new ones)

Absolutely! You can update the media by deleting the old ones and adding the new ones easily whenever you want.

Of Course! You can mix and match videos and photos for display.

Absolutely! You can include in your video, and there's a convenient button on the frame's back for quick mute/unmute control!

Certainly! Once the Treasured Frame is fully charged, it boasts an impressive 48-hour battery life. Alternatively, keep it powered 24/7 by connecting the included USB cable to your computer or a plug.

• 6.5-inch frame
• 5-inch 480*854 IPS screen with vivid resolution
• 2GB storage for videos and photos
• Easy On/Off control buttons
• Built-in speakers with optional mute/unmute mode
• Supports diverse video/photo file types
• Compatible with Mac & Windows
• Rechargeable 1000mAh battery with up to 48 hours playback (Quick Full Charge in Just 2 Hours)

TreasuredMemory Frame™

USB-C Cable

Instruction Manual